In an increasingly competitive business arena, our bespoke consultancy helps our clients further reduce costs and save time, company-wide, with proactive account management and insightful reporting.
We assign you a dedicated account manager, a key contact working closely with you on an ongoing basis to reduce your travel spend and ensure that you are fully satisfied with the service.
We help you create a company travel policy for visible cost reductions, which is continually reviewed and evolved to meet your company’s changing needs.
Committed to fully understanding your business and building relationships with employees at all levels, our account manager helps streamline internal travel systems and processes, and train staff on travel efficiencies.
We will also make sure that technology is being used to its maximum advantage for your business and we will implement useful, specialist technologies and products to assist travellers and travel organisers.
Your account manager proactively seeks savings opportunities for you, through varied routes including preferred supplier programmes and travel policy compliance. They interface with suppliers for you, and negotiate on your behalf for reduced fares and service enhancements.
Detailed management information reports are also a key part of our consultancy service.
Our meaningful management and expenditure reports clearly show you where Harridge is making savings for your company, and present useful summaries of your monthly travel patterns.
Every detail of each journey that your team makes, including spend, spend type, fare type, supplier, hotel, hotel group, and savings made, are automatically captured on booking and held in their entirety for up to two years.
This means we can provide highly detailed "Full Service" reports, as well as tailored reports with a specific focus, such as cost savings, destinations, or transactions, in whatever physical or electronic format works best for you.
We can also produce month end statements and invoice reports in any format to be delivered by email at suitable intervals.
Alongside frequent review meetings with an experienced account manager, where you can discuss spend, savings, and your changing travel requirements in detail, these reports play a key part in recognising further opportunities for driving down costs, which we then implement for you.
We also send out a monthly business travel newsletter to keep you updated with the latest travel information relevant to your company, and send news alerts when necessary.