Hybrid working has changed the way people use the office, but it has also changed the way organisations think about business travel. When employees are no longer in the same workplace five days a week, meetings that once happened around a conference table may now take place between colleagues based in different cities, countries or…

For an Operations Director, business travel is rarely just a question of booking flights and hotels. Travel sits within a much wider operational ecosystem involving employees, clients, budgets, suppliers, schedules, risk management and business continuity. When everything goes according to plan, travel can appear relatively straightforward. The real test comes when an employee needs to…

Corporate travel and expense management have traditionally been treated as separate processes. Employees book flights and hotels through one system, pay for additional expenses elsewhere, submit receipts after the trip and leave finance teams to piece together the full cost later. That approach can work when travel volumes are modest, but it becomes increasingly inefficient…

Corporate travel can represent a significant area of expenditure, but simply knowing how much a company spends does not tell you whether its travel programme is performing well. A successful corporate travel management programme needs to balance several competing priorities. Cost control matters, but so do traveller satisfaction, policy compliance, operational efficiency, duty of care…

Business travel is often presented as an exciting part of professional life. New cities, important meetings, international clients and opportunities to build relationships can all make travelling for work highly rewarding. But frequent travel also creates a psychological workload that is easy to overlook. The physical act of getting on a plane or train is…